Store Policy
Return & Exchange Policy
Last Updated: September 22, 2026
Thank you for shopping with 10K Vintage. Please review our return and exchange policy before completing your purchase.
Online Purchases — Final Sale
ALL ONLINE SALES ARE FINAL.
All purchases made through the 10K Vintage website are final sale. We do not accept returns, exchanges, or issue refunds for online purchases unless the customer receives an incorrect or damaged item.
We encourage customers to carefully review product descriptions, sizing, photos, and order details before completing an online purchase.
In-Store Purchases — 48-Hour Exchange
Purchases made at our physical 10K Vintage location are eligible for exchange within 48 hours of purchase.
To qualify for an exchange:
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The item must be unworn and unused.
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The item must remain in its original condition.
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Original packaging, tags, accessories, and shoe boxes must be included.
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Proof of purchase is required.
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The exchange must be requested within 48 hours of the original purchase.
All exchanges are subject to product and size availability.
No refunds will be issued for in-store purchases.
Damaged or Incorrect Online Orders
Please inspect your online order as soon as it arrives.
If you receive an incorrect item or your order arrives damaged, contact us within 48 hours of confirmed delivery at 10kthelongway@gmail.com.
Please include your order number, a description of the issue, and clear photos of the item and packaging.
Do not send merchandise back without receiving instructions from 10K Vintage.
Contact Us
10K Vintage
10kthelongway@gmail.com
404 N. Market St.
Wilmington, DE 19801
United States